This year’s Master Innholders’s General Managers’ Conference was held on the 18th and 19th January at the Jumeirah Carlton Tower in London.It was also filmed and webcast live over the internet.

Here you can watch the keynote speeches from both days via the links to the right of this page.

TeleAdapt is a leading global designer, manufacturer and supplier of connectivity products to the Hospitality Industry. Solutions include Ethernet connectors and audio/video connectivity devices that allow travellers to make the most of their portable devices and content while travelling.



IDeaS Revenue Optimization, a SAS Company, is the premier provider of hospitality revenue management and optimization solutions and services. IDeaS invented critical decision solutions that enable global hospitality organizations to understand, anticipate and react to consumer behavior in order to optimize estate-wide revenue or profits.

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Xn Hotel Systems Limited is a global technology services group specialising in the supply and support of highly scalable business applications and electronic booking services to the hotel industry. Delivering service through technology is our strategic focus..



Voted ‘Top Ten UK Business Hotel’ at the Conde Nast Reader’s Travel Awards 2009, the Jumeirah Carlton Tower is located in fashionable Knightsbridge, moments away from Harrods, Harvey Nichols, and the designer boutiques on Sloane Street. Featuring 220 rooms, including 59 suites it offers spectacular London’s skyline views, with a stylish Champagne lounge and 3 restaurants, including the award-winning Rib Room.

The Peak Health Club & Spa presents an extensive range of health and fitness facilities including a 20 metre indoor swimming pool and a state-of-the-art golf simulator. For private dining, meetings and events, Jumeirah Carlton Tower has nine stunning rooms designed to accommodate up to 700 guests for cocktail reception and up to 400 for lunch or dinner.